BadBirdy (Pty) Ltd (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA) and applicable South African laws.

BadBirdy (Pty) Ltd (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA) and applicable South African laws.

1. Who We Are

BadBirdy (Pty) Ltd is a South African company that designs, manufactures, and distributes reflective bird deterrent products for consumers, businesses, and resellers. We sell through our website, online marketplaces, and retail partners.

• Company Registration Number: 2023 / 536140 / 07
• Registered Address: 11 Simba Street, Edenvale, Johannesburg, South Africa
• Email: info@badbirdy.co.za
• Website: www.badbirdy.co.za

2. What Information We Collect

We may collect and process the following personal information:• Full name, email address, and phone number
• Billing and shipping addresses
• Order and purchase history
• Payment details (processed via third-party providers — we do not store card information)
• Technical information: IP address, browser type, device data, cookies

3. How We Collect Information

We collect information when:
• You place an order through our website or marketplace stores
• You submit a contact form or email us directly
• You sign up for our newsletter or promotions
• You browse our website (via cookies and analytics tools)
• You engage with us via WhatsApp or social media

4. Why We Collect It

We collect and use your information to:
• Process and deliver your orders
• Respond to your queries and provide support
• Send updates, promotions, and product-related communication (with consent)
• Improve our services, products, and user experience
• Fulfil legal, tax, and accounting obligations
• Prevent fraud and unauthorised activity

5. Who We Share It With

We only share your information with trusted third parties when necessary to deliver our services:
• Courier and delivery companies
• Payment processors (e.g., PayFast, Takealot, Amazon)
• Marketing and analytics service providers
• E-commerce platforms and marketplaces
• Legal or regulatory authorities when required by law

We do not sell or rent your personal information.

6. Your Rights Under POPIA

You have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to certain uses (e.g., marketing)
• Withdraw consent at any time
• Lodge a complaint with the Information Regulator

To exercise any of these rights, please email us at: privacy@badbirdy.co.za

7. Cookies and Tracking

We use cookies and tracking tools to enhance your website experience, monitor performance, and personalise content. You may disable cookies in your browser settings, though some site features may not function properly.

8. Data Security

We implement industry-standard security measures to safeguard your information:
• SSL encryption on our website
• Secure payment gateways
• Access restrictions on sensitive data
• Regular updates and backups

While we take all reasonable precautions, no online system is completely secure.

9. Data Retention

We retain your data only as long as needed to fulfil the purposes it was collected for, including any legal or tax obligations. After that, data is securely deleted or anonymised.

10. Cross-Border Data Transfers

If you are located outside South Africa, your data may be transferred to and processed in South Africa or by our third-party providers in other countries. By using our services, you consent to this transfer.

11. Third-Party Links

Our website may include links to third-party websites (e.g., Takealot, Amazon). We are not responsible for their privacy practices. Please review their respective privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be published on our website with a new effective date. Continued use of our services indicates acceptance of the current version.

13. Contact Us

If you have any questions or concerns about this policy or your data, please contact:

BadBirdy (Pty) Ltd
Email: info@badbirdy.co.za
Address: 11 Simba Street, Edenvale, Johannesburg, South Africa